Vendor evaluation infrastructure for regulated institutions

Buying shouldn't be seller-led.

At regulated financial institutions, vendor evaluation starts with whoever reached out last — not with what the institution actually needs. Dilly Labs puts buyers back in control with structured evaluation workflows, an AI-guided agent, and a curated vendor catalog built for how institutions actually make decisions.

The Problem

Vendor governance has not kept pace with vendor complexity.

Financial institutions manage dozens of vendor relationships across fraud, identity, compliance, lending, and core infrastructure. The evaluation process for each one is the same: fragmented, undocumented, and driven by whoever showed up first. The result is buyer regret, wasted spend, and decisions that can't withstand regulatory scrutiny.

Fragmented evaluation

Vendor decisions live in email threads, spreadsheets, and tribal knowledge. No single source of truth. No institutional memory.

Seller-driven discovery

Most institutions evaluate whoever reached out, whoever a peer mentioned, or whoever had a booth at the last conference. The process starts with the vendor, not the need.

Undocumented decisions

When a regulator or board member asks how a vendor was selected, the honest answer is usually uncomfortable. Rationale lives in someone's memory, not in a system.

Renewal by inertia

Contracts auto-renew because no one owns the review process. Incumbents persist without competitive benchmarking. Spend goes unexamined.

The Product

From first requirement to audit trail.

Dilly Labs covers the full evaluation lifecycle — from understanding what you need, to finding the right vendors, to making a decision you can defend. Every step is structured, scored, and audit-ready.

1

Triage

An AI agent collects requirements from every stakeholder — surfacing pain points, weighting priorities across business, compliance, and technical dimensions — so the vendor search starts with complete clarity.

2

Sourcing

A matching algorithm surfaces the right vendors from a curated catalog of 500+. Side-by-side comparisons replace hours of manual research.

3

Evaluation

Tailored RFP questions, standardized response collection, and weighted scoring frameworks — so every option is measured on the same rubric.

4

Decision

Scored recommendations with audit-ready rationale. Executive-ready documentation that satisfies examiners and stakeholders alike.

5

Governance

Ongoing vendor performance tracking, spend variance detection, renewal intelligence, and board-ready audit exports. Oversight that continues after the contract is signed.

An AI-guided evaluation agent at the core.

Rather than handing buyers a vendor directory and leaving them to figure out what they need, Dilly's agent walks stakeholders through structured requirements gathering — then matches against the curated catalog, generates tailored evaluation questions, and produces scored recommendations with defensible rationale. This is what makes structured evaluation possible without a consulting engagement.

Decision Engine RFP — Client Review
✓ Scoping✓ Sourcing● EvaluationNegotiating
Evaluation progress57%
Vendor A
94/100
Vendor B
78/100
Vendor C
71/100
Vendor D
58/100
AI Recommendation

Based on your compliance requirements and budget, Vendor A leads on API latency and SOC 2 Type II coverage. Recommend proceeding to negotiation.

The agent is what transforms a vendor catalog into a decision tool buyers return to repeatedly.

Built for institutions. Distributed through the organizations they trust.

Dilly Labs works directly with financial institutions — and partners with membership organizations to embed the same evaluation experience inside their member networks. The product is the same. The distribution reaches further.

Direct

Any financial institution can use Dilly Labs to evaluate vendors directly. Free access to the open marketplace, AI-guided evaluation, and structured decision workflows.

For institutions →

Embedded

Membership organizations partner with Dilly to deploy a white-labeled vendor marketplace for their members — curated vendors, branded experience, revenue share built in.

For membership organizations →

For vendors, Dilly offers two paths: a free listing in the open marketplace, or paid placement in the curated network across all membership org deployments. For vendors →

Built on real procurement activity.

$1M+

in vendor decisions influenced

500+

vendors in the catalog

4

design partners

700+

institutions in our lead partnership network

Case Studies

Rivet went from zero to a signed vendor contract in 4 weeks — with no procurement team.

4wks
Rivet

Obligo partnered with Dilly Labs to source AI agents for their platform for the first time — transforming collections and customer service with intelligent voice agents.

1st
Obligo

Payoneer evaluated 8 decision engine vendors and reached a successful POC in under 6 weeks.

6wks
Payoneer

Cashco unified three separate procurement motions to one vendor outcome eliminating technical bloat and vendor management chaos.

5→1
Cashco Financial

Baselane identified a 40% cost reduction by benchmarking 6 payment processor alternatives.

40%
Baselane
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Vendor decisions your board can defend.

Whether you're a financial institution evaluating vendors, a membership organization looking to serve your members better, or a vendor looking to reach institutional buyers — Dilly Labs is built for how regulated institutions actually buy.