Domu: Revolutionizing Collections with AI
Domu uses AI to enhance collections, ensuring efforts are effective and compliant across calls, WhatsApp chats, and emails.
The forgotten department of financial services (in my experience) has always been collections. It's interesting that we spend so much of our collective efforts solving for the proactive decisions (onboarding, in time alerts on transactions), and invest so little in the reactive...when the money isn't coming back.
Domu is one of the first providers in the space that I've come across that's addressing collections teams needs. If you've ever tried to get your money back, you know there's a fine (legal line) between firm emails....and going full Stewie.
Domu uses AI to walk that line perfectly. It handles everything from AI calls to WhatsApp chats to emails, ensuring that your collections efforts are both effective and compliant. This isn’t just about automating a task—it’s about transforming how collections are done, making the process smoother for everyone involved.
Collections might not be the glamorous side of fintech, but it’s absolutely essential. I bet you’ll wonder how you ever managed without it.