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by Kato

Voice AI Agent (inbound and outbound)

Primary productWorkflow & AutomationAi agent

What it does

An AI voice agent for lenders that automates inbound and outbound calls for loan servicing, collections, and identity verification.

Capability coverage· 13 of 19 facts across 6 controls

  • Identity Establishment1 of 4
  • Case Management & Investigation1 of 2
  • Outreach & Right-Party Contact3 of 3
  • Repayment & Resolution3 of 3
  • Consumer Communications Compliance2 of 4
  • Automated Channel Delivery3 of 3